Peripass Status

All Systems Operational

About This Site

This page contains real-time updates on the availability and performance of the Peripass application. We're committed to transparency and communication, especially when it comes to the uptime of our services and any incidents that might impact your experience.

Should you experience any issues or require further assistance, our Support Team is ready to help. For support inquiries, resources, or to report a problem, please visit our Support Page.

Management Portal Operational

Self-service Kiosk Operational

Triggers & Actions Operational

Yard Operator App Operational

API Operational

Text messages & E-mail Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[Scheduled] Maintenance for October Release 1.49 Oct 20, 2024 09:00-13:00 CEST

We will be undergoing scheduled maintenance during this time. During this maintenance window, the Peripass platform may not be available for a period of time. You may notice that several short interruptions occur one after the other. We are doing everything we can to reduce downtime to a minimum.
Posted on Oct 04, 2024 - 18:30 CEST

Past Incidents

Oct 9, 2024

No incidents reported today.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

Task List Autorefresh in Yard Operator App Unreliable

Resolved - A fix has been rolled out: a new version of the mobile app is available in the Google Play Store.
Oct 4, 15:41 CEST

Update - The solution has been rolled out with a one-day delay, and the new app will be available in the Google Play Store tomorrow.
Oct 2, 21:27 CEST

Update - We are excited to announce that the solution for the auto-refresh of the task list will be rolled out tomorrow. The updated app will be available on the Google Play Store starting tomorrow. If the app doesn't update automatically, please check your device's auto-update settings or manually install the new version from the Play Store. The latest version will be v1.100.0.
Oct 1, 16:29 CEST

Update - We regret to inform you that the rollout of the fix for the Yard Operator App has been postponed again, now scheduled for next week. We will keep you updated with concrete timings on this status page and send out an email notification once the new rollout date is confirmed.
Sep 27, 17:18 CEST

Update - The roll-out of the fix is postponed to next week. Exact timings will be shared the day before the roll-out.

As a reminder, operators can temporarily refresh the task list manually by pulling it down.
Sep 19, 10:39 CEST

Update - A fix has been implemented and will be rolled out at the end of next week. Exact timings will be shared the day before the roll-out. The updated version of the app will be released through the Google Play store as usual. Once installed, all operators will need to log in again to activate the notifications required for auto-refreshing the task list. Please be prepared to assist operators who may have difficulty retrieving their username or password.

As a reminder, operators can temporarily refresh the task list manually by pulling it down.
Sep 11, 20:17 CEST

Update - We are finalizing our solution and preparing for rollout next Thursday, 19/09. Impacted customers have been notified and informed about the temporary workaround.
Sep 10, 15:34 CEST

Update - We are continuing to work on a fix for this issue.
Sep 8, 09:51 CEST

Identified - We've identified an issue with push notifications in the Yard Operator App on mobile devices. This may cause the task list to not refresh automatically, and users might not receive notifications for new tasks when the device is idle.

We're working on a solution. In the meantime, we recommend users regularly check the task list and manually refresh it by pulling down.
Sep 5, 21:22 CEST

Oct 3, 2024

No incidents reported.

Oct 2, 2024

Oct 1, 2024

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

Sep 26, 2024

No incidents reported.

Sep 25, 2024

SMS sent to Belgian carriers fail

Resolved - The issue has been resolved. Messages are being delivered again.
Sep 25, 17:27 CEST

Update - We are continuing to investigate this issue.
Sep 25, 17:21 CEST

Investigating - We have observed that all SMS messages sent to Belgian carrier phone numbers are not being delivered. We have contacted our service provider, Twilio, to investigate the issue. We will update this thread with more information as soon as it becomes available
Sep 25, 16:59 CEST