Austrian text messages failing
Update - We are continuing to work on a fix for this issue.
Oct 06, 2026 - 10:00 CEST
Identified - Our service partner Twilio and the Austrian regulator (eRTR) are actively investigating the situation and working diligently to rectify it promptly.
Oct 06, 2026 - 08:45 CEST
Investigating - Austrian mobile network operators are blocking the delivery of our text messages, resulting in undelivered messages for Austrian phone numbers. Other countries are not impacted.
Oct 05, 2026 - 17:00 CEST

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This page contains real-time updates on the availability and performance of the Peripass application. We're committed to transparency and communication, especially when it comes to the uptime of our services and any incidents that might impact your experience.

Should you experience any issues or require further assistance, our Support Team is ready to help. For support inquiries, resources, or to report a problem, please visit our Support Page.

Management Portal Operational
Self-service Kiosk Operational
Triggers & Actions Operational
Yard Assistant App Operational
API Operational
Text messages & E-mail Degraded Performance
Port Pass Portal Operational
Port Pass App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 6, 2026

Unresolved incident: Austrian text messages failing.

Oct 5, 2026

Oct 4, 2026

Scheduled maintenance
Completed - Maintenance has finished and the service is operating normally.
Oct 4, 10:33 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 09:00 CEST
Scheduled - We plan scheduled maintenance during this time. During this time, you may experience intermittent downtime or reduced functionality.

We will keep our status page updated with the progress of the maintenance. Please check back there for the most up-to-date information.
Sep 24, 11:05 CEST

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Peripass degraded performance for a subset of customers
Resolved - On 30/09 between 8:30 and 9:15 we experienced degraded performance for a subset of customers.
This issue has been resolved and the service is operating normally.

We apologise for the incident and the inconvenience this might have caused you. We will discuss internally what learnings and mitigating measures we can take to avoid this type of incidents in the future. We will publish a post mortem in the upcoming weeks.

If you have questions or require support, please reach out at https://support.peripass.com/.
Oct 1, 08:34 CEST
Monitoring - We have found a potential root cause and deployed a fix that should mitigate the problem.
We will keep monitoring closely for the upcoming hours to ensure we have tackled the issue properly.
Sep 30, 08:56 CEST
Investigating - We are investigating degraded performance for a subset of customers.
We will provide more details within the next hours.
Sep 30, 08:47 CEST

Sep 30, 2026

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

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