We are continuing to work on a fix for this issue.
Posted Oct 06, 2026 - 10:00 CEST
Identified
Our service partner Twilio and the Austrian regulator (eRTR) are actively investigating the situation and working diligently to rectify it promptly.
Posted Oct 06, 2026 - 08:45 CEST
Investigating
Austrian mobile network operators are blocking the delivery of our text messages, resulting in undelivered messages for Austrian phone numbers. Other countries are not impacted.