Peripass not available for a subset of customers

Incident Report for Peripass

Resolved

Between 12:04 and 13:00 we experienced database issues for a subset of customers.
This issue has been resolved and the service is operating normally.

We apologise for the incident and the inconvenience this might have caused you. We will discuss internally what learnings and mitigating measures we can take to avoid this type of incidents in the future. We will publish a post mortem in the upcoming weeks.

If you have questions or require support, please reach out at https://support.peripass.com/.
Posted Apr 16, 2026 - 12:00 CEST