A fix has been rolled out: a new version of the mobile app is available in the Google Play Store.
Posted Oct 04, 2024 - 15:41 CEST
Update
The solution has been rolled out with a one-day delay, and the new app will be available in the Google Play Store tomorrow.
Posted Oct 02, 2024 - 21:27 CEST
Update
We are excited to announce that the solution for the auto-refresh of the task list will be rolled out tomorrow. The updated app will be available on the Google Play Store starting tomorrow. If the app doesn't update automatically, please check your device's auto-update settings or manually install the new version from the Play Store. The latest version will be v1.100.0.
Posted Oct 01, 2024 - 16:29 CEST
Update
We regret to inform you that the rollout of the fix for the Yard Operator App has been postponed again, now scheduled for next week. We will keep you updated with concrete timings on this status page and send out an email notification once the new rollout date is confirmed.
Posted Sep 27, 2024 - 17:18 CEST
Update
The roll-out of the fix is postponed to next week. Exact timings will be shared the day before the roll-out.
As a reminder, operators can temporarily refresh the task list manually by pulling it down.
Posted Sep 19, 2024 - 10:39 CEST
Update
A fix has been implemented and will be rolled out at the end of next week. Exact timings will be shared the day before the roll-out. The updated version of the app will be released through the Google Play store as usual. Once installed, all operators will need to log in again to activate the notifications required for auto-refreshing the task list. Please be prepared to assist operators who may have difficulty retrieving their username or password.
As a reminder, operators can temporarily refresh the task list manually by pulling it down.
Posted Sep 11, 2024 - 20:17 CEST
Update
We are finalizing our solution and preparing for rollout next Thursday, 19/09. Impacted customers have been notified and informed about the temporary workaround.
Posted Sep 10, 2024 - 15:34 CEST
Update
We are continuing to work on a fix for this issue.
Posted Sep 08, 2024 - 09:51 CEST
Identified
We've identified an issue with push notifications in the Yard Operator App on mobile devices. This may cause the task list to not refresh automatically, and users might not receive notifications for new tasks when the device is idle.
We're working on a solution. In the meantime, we recommend users regularly check the task list and manually refresh it by pulling down.