Peripass degraded performance for a subset of customers

Incident Report for Peripass

Resolved

Between 10:40 and 12:00 we experienced degraded performance for a subset of customers.
This issue has been resolved and the service is operating normally.

We apologise for the incident and the inconvenience this might have caused you. We will discuss internally what learnings and mitigating measures we can take to avoid this type of incidents in the future. We will publish a post mortem in the upcoming weeks.

If you have questions or require support, please reach out at https://support.peripass.com/.
Posted Jun 15, 2026 - 12:36 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 15, 2026 - 12:02 CEST

Identified

We have identified degraded performance for a subset of customers.
This behaviour started around 10:40 CET/CEST.
We continue to investigate the root cause and will provide more details within the next hours.
Posted Jun 15, 2026 - 11:41 CEST
This incident affected: Management Portal.