Between 09:45 and 09:55 (CET) we experienced intermitted performance issues due to load on a database server. We have since upscaled our database server and the issue has been resolved and the service is operating normally.
We apologize for the incident and the inconvenience this might have caused you.
We have identified degraded performance for a subset of customers. This behaviour started around 09:50 CET/CEST. We continue to investigate the root cause and will provide more details within the next hours.
Posted Feb 09, 2026 - 10:12 CET
This incident affected: Management Portal, Self-service Kiosk, Triggers & Actions, Yard Assistant App, API, and Text messages & E-mail.