We are investigating an issue affecting database connectivity for some services. Our initial findings suggest that under specific conditions, secure connections to the database may intermittently fail. This can result in temporary disruptions or degraded performance for impacted applications.
The issue was observed between 01:00 – 01:05 and again between 03:00 – 03:05.
This issue has been resolved and the service is operating normally.
We apologise for the incident and the inconvenience this might have caused you. We will discuss internally what learnings and mitigating measures we can take to avoid this type of incidents in the future. We will publish a post mortem in the upcoming weeks.