Peripass degraded performance for a subset of customers

Incident Report for Peripass

Resolved

Between 12:40 and 13:48 we experienced intermediate performance issues in the management portal.
This issue has been resolved and the service is operating normally.

We apologize for the incident and the inconvenience this might have caused you. We will discuss internally what learnings and mitigating measures we can take to avoid this type of incidents in the future.

If you have questions or require support, please reach out at https://support.peripass.com/.
Posted Jun 19, 2026 - 16:27 CEST

Monitoring

We have found a potential root cause and deployed a fix that should mitigate the problem.
We will keep monitoring closely for the upcoming hours to ensure we have tackled the issue properly.
Posted Jun 19, 2026 - 13:58 CEST

Investigating

We are investigating degraded performance for a subset of customers.
We will provide more details within the next hours.
Posted Jun 19, 2026 - 13:24 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 19, 2026 - 13:15 CEST

Investigating

We are investigating degraded performance for a subset of customers.
We will provide more details within the next hours.
Posted Jun 19, 2026 - 12:59 CEST
This incident affected: Management Portal, Self-service Kiosk, and Triggers & Actions.