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This page contains real-time updates on the availability and performance of the Peripass application. We're committed to transparency and communication, especially when it comes to the uptime of our services and any incidents that might impact your experience.

Should you experience any issues or require further assistance, our Support Team is ready to help. For support inquiries, resources, or to report a problem, please visit our Support Page.

Management Portal Operational
Self-service Kiosk Operational
Triggers & Actions Operational
Yard Assistant App Operational
API Operational
Text messages & E-mail Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance for December Release 1.60 Dec 7, 2025 09:00-13:00 CET

We will be undergoing scheduled maintenance during this time.
Posted on Nov 28, 2025 - 14:20 CET
Dec 5, 2025

No incidents reported today.

Dec 4, 2025
SMS delivery failures to multiple countries using long codes
Resolved - Between 8:28 and 11:10 our SMS service provider Twilio experienced SMS delivery failures to multiple countries via a subset of Twilio long codes. As long codes are only used with Belgian carriers, this incident only affected those recipients.
This issue has been resolved, and the service is operating normally.

We apologize for the incident and the inconvenience this might have caused you. We will discuss internally what learnings and mitigating measures we can take to avoid this type of incidents in the future. We will publish a postmortem in the upcoming weeks.

If you have questions or require support, please reach out at https://support.peripass.com/.
Dec 4, 12:38 CET
Update - We are continuing to monitor for any further issues.
Dec 4, 10:13 CET
Monitoring - Twilio is seeing recovery in SMS delivery delays affecting messages sent via long codes. Alpha Sender IDs were not impacted. Due to legal restrictions, long codes are only used for Belgian numbers, so only those were affected.

We’ll provide another update in 2 hours or sooner if new information becomes available.
Dec 4, 10:11 CET
Investigating - Our SMS service provider Twilio is reporting that since approximately 8h30 they are experiencing SMS delivery failures when sending messages to multiple countries. Their engineers are working with their carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Dec 4, 09:34 CET
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
intermittent performance issues
Resolved - Between 09:20 and 09:50 (CET) on the 24th of November we experienced intermittent performance issues.
This issue has been resolved and the service is operating normally.

This was caused by a change meant for increased insights that has now been reverted. We apologize for the incident and the inconvenience this might have caused you.

If you have questions or require support, please reach out at https://support.peripass.com/.
Nov 25, 11:11 CET
Monitoring - We have seen that between 09:20 and 09:50 we had intermittent performance issues. We identified and reverted a change meant for increased insights and everything seems to function normally again. We keep monitoring the situation in the upcoming hours.
Nov 24, 10:04 CET
Nov 24, 2025
Maintenance
Completed - The scheduled maintenance has been completed.
Nov 24, 20:25 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 20:11 CET
Scheduled - We plan a small but important maintenance update. We expect downtime for a very short period of time.
Nov 24, 20:10 CET
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Maintenance
Completed - Maintenance has finished and the service is operating normally.
Nov 21, 19:22 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 19:00 CET
Scheduled - We plan a small but important maintenance update. We expect downtime for a very short period of time.
Nov 21, 15:20 CET
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