Peripass Status

All Systems Operational

About This Site

This page contains real-time updates on the availability and performance of the Peripass application. We're committed to transparency and communication, especially when it comes to the uptime of our services and any incidents that might impact your experience.

Should you experience any issues or require further assistance, our Support Team is ready to help. For support inquiries, resources, or to report a problem, please visit our Support Page.

Management Portal Operational

Self-service Kiosk Operational

Triggers & Actions Operational

Yard Operator App Operational

API Operational

Text messages & E-mail Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

Slow response of all components for a limited and select few customers

Resolved - We identified performance issues in the database that resulted in slow responses across all components, including the management portal and the kiosk, affecting a limited and select few customers. These disruptions occurred daily between approximately 9:30 AM and 2:00 PM, starting on Tuesday, November 5th. We identified the issue and rolled out a solution on Thursday, November 7th. Monitoring confirms that the issue is now resolved.

We apologise for the incident and the inconvenience this might have caused you. We will discuss internally what learnings and mitigating measures we can take to avoid this type of incidents in the future. We will publish a post mortem in the upcoming weeks.

If you have questions or require support, please reach out at https://support.peripass.com/.
Nov 8, 12:21 CET

Nov 7, 2024

No incidents reported.